Railways Dept. launches special assistance programme for disabled passengers
- CNL Reporter
- June 9, 2025
- News
- disabled passengers
- 0 Comments
The Railways Department has announced the introduction of a new system aimed at providing special assistance to disabled passengers travelling by train.
According to Railways General Manager Dhammika Jayasundara, under this programme, railway staff will offer support to disabled passengers when boarding and alighting from trains, ensuring a safer and more convenient travel experience.
Passengers who wish to make use of this service are required to inform railway authorities in advance by calling the dedicated hotline number 1971.
The new assistance programme is scheduled to be officially launched on the 15th of this month, marking a significant step towards improving accessibility and inclusivity in public transport services.
The Railways Department urge passengers and the public to spread awareness about the initiative to ensure that those in need can benefit from the facility.
