Sri Lanka Customs Rolls Out Web-Based Notification System

Colombo, August 2025 – Sri Lanka Customs has officially launched its new web-based Customs Document Notification System (CDNS), a digital platform aimed at enhancing transparency and efficiency in cargo clearance. The CDNS allows consignees and declarants to monitor the real-time status of customs declarations and cargo movements, providing vital visibility and timely feedback for improved compliance, the agency said in a statement.

This digital leap marks the conclusion of Phase 1 of the Automated Risk Management System Project, which signals a major modernization milestone for customs operations. The software, developed by Creative Web Technologies through a competitive bid among eight local firms, reflects the agency’s ambition to streamline trade facilitation and bolster stakeholder trust.

The CDNS addresses long-standing criticisms of Sri Lanka’s manual customs processes, which have been plagued by inefficiencies, paperwork delays, opaque procedures, and opportunities for corruption. Reports from the World Bank and local trade associations have emphasized the need for a digitized, accountable system to reduce transaction costs, combat undervaluation and tax evasion, and encourage foreign investment.

 

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