MTD digitisation faces challenges amid corruption

Sri Lanka’s Motor Traffic Department (MTD) is pushing forward with a major digital transformation to enhance public service efficiency, curb corruption and improve convenience for citizens.

This move is part of the broader government initiative to modernise public services through digitalisation. However, the project faces significant hurdles, including outdated systems, slow progress, and resistance from certain, allegedly corrupt officials.

The MTD has introduced online services for vehicle registration, licence renewals, and fee payments, aiming to streamline processes.

Despite the promises of a more efficient system, the digitisation effort, initiated in 2018, has been hampered by procurement delays and administrative inefficiencies.

Senior officials attribute this to red tape behaviour within the tender board and the slow pace of the procurement process, which has been further complicated by official changes in previous governments

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